EFTPOS NZ Wide

Frequently Asked Questions

Mobile EFTPOS refers to portable payment terminals or phone-based systems that let you take payments on the go. A mobile EFTPOS machine is ideal for businesses that operate outside traditional retail settings or need flexible payment options.

Yes, you can turn a smartphone into an EFTPOS machine on phone by installing the right app and connecting it to your merchant facility. This setup allows you to accept tap-and-go payments using just your device, with no extra hardware required.

To take an EFTPOS payment over the phone, you can use your app-connected EFTPOS machine on phone to manually enter the customer’s card details. This lets you process remote transactions securely without needing the card to be physically present.

A mobile phone EFTPOS machine can vary in cost depending on your setup and whether you’re renting or buying. EFTPOS NOW offers flexible options to suit different business needs, including event use, mobile services, and day-to-day trading.

Not quite. In New Zealand, EFTPOS usually refers to using a debit card connected to a bank account, while tap and go includes contactless credit and mobile wallet payments. Both are widely accepted by modern terminals, including EFTPOS NOW setups.

An EFTPOS terminal is used to process payments by debit or credit card, including contactless, chip, and swipe transactions. These EFTPOS terminals also support refunds, surcharges, and integration with POS systems for a smooth checkout experience.

To reboot your EFTPOS terminal, power it off using the button or menu, wait a few seconds, then restart the device. If issues continue, most EFTPOS terminals support remote troubleshooting through the provider’s support team.

Yes, EFTPOS is widely used across New Zealand and accepted by most retailers, cafes, and service providers. EFTPOS New Zealand networks support a range of payment types including debit, credit, and mobile wallet transactions.

Yes, you can purchase EFTPOS machines outright rather than renting, which can be ideal for businesses wanting more control. If you're not quite ready to commit, EFTPOS NOW also offers rental options — a great way to try out different terminal types before deciding what suits your business best.

Hiring an EFTPOS machine in New Zealand is a flexible option for businesses that need short-term payment solutions. EFTPOS specialists can recommend the best terminal setup based on your rental period and business type.

If your EFTPOS machine isn’t working, try restarting the device and checking your network connection. EFRPOS specialists at EFTPOS NOW can provide remote support or replacement units to keep your business running smoothly.

Yes, you can rent EFTPOS machines for short-term or long-term use. Whether you’re attending an event or trialing a new location, hire EFTPOS machine options from EFTPOS NOW to make it easy to get started without committing to a full purchase.

In New Zealand, several major banks support online EFTPOS, allowing customers to approve payments directly from their mobile banking app. Hire EFTPOS machine solutions from EFTPOS NOW often integrate seamlessly with these payment options.

A self-service kiosk is a touchscreen terminal that lets customers place orders or make payments without staff assistance. This type of self-serve kiosk is ideal for quick-service environments and improves customer flow.

A POS system is typically operated by staff at a checkout counter, while a self-serve kiosk is customer-facing and allows for independent ordering and payments. Both systems can work together to streamline service.

Self-serve kiosks can reduce wait times and staffing needs, but they may involve higher upfront costs and can be challenging for some users. They also require ongoing updates and maintenance to function smoothly.

The cost to rent a mobile EFTPOS machine in New Zealand depends on your rental duration and terminal type. EFTPOS NOW offers flexible mobile EFTPOS machine options to suit events, pop-ups, and short-term business needs.

Yes, many mobile EFTPOS machines can operate using built-in SIM cards, so they don’t rely on Wi-Fi. As long as there’s mobile coverage, your terminal can process payments securely and reliably.

EFTPOS costs per month vary depending on the services, terminal type, and transaction volume. EFTPOS NOW offers mobile EFTPOS machine setups tailored to your business with options that scale with your needs.

Yes, with the right setup, you can run EFTPOS on a mobile phone. EFTPOS NOW Tap on Mobile solution lets you accept contactless payments directly from your smartphone without needing extra hardware.

SalesPoint is a cloud-based POS system built for New Zealand businesses. It integrates sales, inventory, customer data, and EFTPOS in one simple interface, making it easy to run your business from a single platform.

Point of sale software helps businesses manage sales transactions, track inventory, and process customer payments. SalesPoint is one example that combines these features with real-time reporting and EFTPOS integration.

There are many types of POS software, but SalesPoint is a trusted option in New Zealand. It supports tablets, touchscreens, and mobile setups, making it suitable for retail, hospitality, and service industries.

Yes, some POS software options are available for free, especially for small or startup businesses. However, paid systems often provide more features, integration, and support for growing teams.

To choose the right POS system, consider your business size, the features you need, and how easily it integrates with EFTPOS. Look for POS software that offers flexibility, cloud access, and strong support.

Modern POS software is designed to be easy to learn and intuitive to use. With touchscreens, guided interfaces, and built-in support, most team members can get comfortable with the system quickly – even with minimal training.

A point of sale (POS) system is a digital tool that lets businesses process sales, track inventory, and manage customer transactions. POS software often includes reporting, staff management, and integrates directly with EFTPOS terminals.

The best POS system for a small business is one that’s easy to use, scalable, and suited to your industry. Many choose cloud-based options that offer POS system tools like inventory, reporting, and EFTPOS integration.

POS refers to the full system that handles sales, inventory, and reporting, while EFTPOS is the payment technology used to process card transactions. POS software and EFTPOS terminals often work together to manage the full checkout process.

To connect EFTPOS to POS, you’ll need a compatible terminal and POS software that supports integration. Many systems allow you to sync payments automatically, helping reduce manual errors and speed up transactions.

Some disadvantages of POS machines include setup time, potential outages, and the need for staff training. However, most modern point of sale systems are designed to minimise downtime and are easy to learn.

Yes, we can in most cases. If you are requiring a new or additional merchant number please phone eftposnow on 0800 33 33 04 and we will be able to assist you.

EFTPOS Now offers a flexible range of options including a short-term trial if you are a new business or a business that needs to trial an EFTPOS terminal to see how it goes. We hire & sell EFTPOS terminals NZ wide, so wherever you do business, we can help.

When you use your EFTPOS debit or credit card to pay for goods or services in shops or online, chances are Paymark has played a part in the transaction. They are essentially the middleman, speaking with your bank and the point of sale technology (e.g. EFTPOS machine) to move money from your bank account to the place you are purchasing from. From their beginnings in 1989, they have grown to become New Zealand’s leading payments provider, processing over 75 per cent of all our nation’s electronic transactions.

Most new technology is Paywave capable. Call EFTPOS NOW on 0800 33 33 04 and we will assist in getting this set up for you. If you have an older EFTPOS terminal, we will be able to talk to you about upgrading.

Yes, absolutely. There are terminals with different communications capabilities so whatever your comms set up is, EFTPOS NOW can help you with the right EFTPOS terminal.

EFTPOS rolls need to be thermal paper and can only print on one side, flip the roll over and you will find that it will start printing.

Each EFTPOS unit can take up to 8 different merchants. This works well in situations such as doctors’ surgeries, dentist clinics or any business where there are multiple people with different bank accounts needing to take payments through one EFTPOS terminal.

Electronic Offline Voucher (EOV) is a failover system which allows merchants to store transactions securely in offline mode should the connection to the banking network become temporarily unavailable. These transactions are processed once the connection to the banking network has been restored.

Your bank will be able to set you up to do both these functions. Please phone EFTPOS NOW for clarification around this on 0800 33 33 04.

The latest EFTPOS technology self-updates periodically to ensure the EFTPOS terminal always has the latest security software. The terminal will only be able to perform updates through either broadband or GPRS. If your terminal is still running over a phone line it will not update.

EFTPOS terminals NZ wide

EFTPOS Now provides mobile and countertop EFTPOS terminals NZ wide for both big and small businesses alike. Our durable, portable and affordable mobile EFTPOS solutions mean you can offer contactless ‘Tap & Go’ technology wherever and whenever you’re doing business.

If have any questions at all, email us at sales@eftposnow.co.nz or call 0800 33 33 04; we’d love to hear from you. We rent, sell and service EFTPOS terminals NZ wide and we provide 24/7 backup.

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